How Gratitude Can Improve Your Business
- Posted by
- Posted in Customer Service, Leadership, Personal Development
Why is it that over the past decade we have heard so much about the power of gratitude? Oprah has talked about it. Deepak has extolled its virtue. We’ve heard about it in church, at schools, and in the media. Where we don’t hear about it enough is in big business (or many businesses). And yet, […]
read moreThe 6 Essential Elements of an Efficient Business Process
- Posted by
- Posted in Leadership, Uncategorized
Whether creating new business processes or refining existing ones, you need to make sure your documentation is effective. You’ll take each task involved in your business and break it up into steps that are easy for anyone in your organization to understand. How do you know if your business practices are efficient or not? There […]
read moreHow to Solve Problems Using ‘Pros and Cons’ Lists
- Posted by
- Posted in Leadership, Personal Development, Uncategorized
Professional or Personal Problems come in all shapes and sizes, but one of the most common types of problems is needing to choose between two possible solutions. In these cases, you may find yourself forced to pick between two equally viable options. When this happens, you may end up trapped in indecision. Often this doesn’t […]
read moreHow Defining A Problem Can Lead to Its Resolution
- Posted by
- Posted in Leadership, Personal Development, Uncategorized
Problems or challenges pop up pretty much every day. They can be perceived as small or large depending on how much they affect or disrupt our lives. For many people, the initial reaction to any seemingly insurmountable problem is to panic. For example, let’s say your car won’t start and you’re stuck in the middle […]
read moreEffective Problem Solving by Overcoming Functional Fixedness
- Posted by
- Posted in Leadership, Personal Development, Uncategorized
Everyone has problems and learning to solve them is an incredibly important skill. If you are a manager or leader, this skill is something you use multiple times a day. Being able to effectively solve problems is not just nice to have, it’s a must. However, the specific problem solving skills required will always differ […]
read moreThe Power of Empathy in Leadership
- Posted by
- Posted in Leadership
One of the key pillars of emotional intelligence is Empathy. Becoming a leader that creates a lasting legacy requires you master many attributes and skills. One skill that I’ve shared in the past that is vitally important is emotional Intelligence(EQ or EI). EQ is the ability to perceive, understand and regulate emotions. People who master […]
read moreDemotivating Employees
- Posted by
- Posted in Leadership
Over the years, I have had numerous coaching conversations with managers about why so many employees are disengaged or unmotivated. Some feel that by simply paying more will solve the problem. Others have tried that and still don’t get the engagement they are looking for. Here are some of the things that employees have told me […]
read moreWhat You Love Increases- Even as a Leader
- Posted by
- Posted in Leadership
All of us have heard of the Law of Attraction. Many may feel it’s hooey. That it doesn’t exist. Only pure effort and focus can get you what you want either personally or professionally. Part of the Law of Attraction states that what you focus on, you bring about. That as you imagine with deep […]
read moreWhat Traveling Mishaps Can Teach You About Leadership
- Posted by
- Posted in Leadership
About a month ago, we took one of our annual family vacations. This time to Kauai. Here’s the story I posted on FB. I’ll recap some leadership learnings at the end… So it was a dramatic adventure getting here (Kauai)! The Van Nuys flyaway was very late and a lot more crowded than we expected. […]
read moreImprove Listening Through Questions
- Posted by
- Posted in Leadership, Personal Development
Listening is a powerful leadership and relationship building tool. In fact, studies have shown that we spend 45% of our time listening. Studies also show that most of us are poor listeners. And yet, studies also show that successful people and leaders are also good listeners. So how can we improve our own listening skills? […]
read moreRecent Posts
- 5 Tips for Getting Undesirable Emotions Under Control
- Do What You Love- Love What You Do
- How Discovering Your Purpose Can Make You Happy
- How Gratitude Can Improve Your Business
- Find Your Passion in 5 Easy Steps
Categories
- Customer Service (3)
- Goal Setting (11)
- Inspiration (15)
- Leadership (28)
- Personal Development (43)
- Sales (3)
- Uncategorized (11)